مجموعة ميسان Missan Group of Companies · Est. Sharjah 2003
Technology Division

A regional IT powerhouse, 23 years deep

Managed IT, cybersecurity, cloud, ECM and AI — Missan Global has kept businesses running since 2003, from family firms to enterprises.

5,000+Clients served
23+Years
4Cities
🏆 2025IT Provider of the Year
Enter the Technology World
Hospitality Division

The F&B brands the UAE runs on

ROAST Specialty Coffee, Cha Cha Chai, Zad and Jeder Al Sharqiya — four homegrown concepts, engineered like technology and loved like family.

4Brands
9+Points of sale
1M+Cups served
5Delivery platforms
Enter the F&B World
Missan Group
Two worlds.
One standard.
Technology × Hospitality · Since 2003
The group at a glance

Two heavyweight divisions. One group.

Founded 2003 · 100% founder-owned · 9 brands & ventures · operations in UAE, India and Uzbekistan.

TechnologyMissan Global · since 2003
0Years in market
0Clients served
0Cities of operation
0Industry awards 2025
Audit the Tech Division →
HospitalityF&B · since 2013
0Homegrown brands
0Points of sale
0Recipe-locked items
0Cups served
Audit the F&B Division →
Two divisions

Big in technology. Big in F&B.

Few groups live in both worlds. We do — and each one makes the other stronger: our restaurants run on our technology, and our technology is proven in our own businesses first.

Technology Division

Missan Global — enterprise IT for the region

Managed services, cybersecurity, cloud and AI — delivered to businesses across the UAE and beyond since 2003, under the trade name Missan IT Solutions.

  • Managed IT, helpdesk & infrastructure for 5,000+ clients served
  • Cybersecurity — Sangfor Gold Partner (Middle East)
  • Microsoft Cloud Solution Provider — M365 & Azure
  • windream ECM — Exclusive Middle East Partner
  • Product brands: Missan 365 · Missan.AI · Siyana · FortGrid
Microsoft CSP Sangfor Gold windream Exclusive ME 3CX 🏆 Best IT Provider 2025
Hospitality Division

Coffee, karak & kitchens the UAE loves

Four homegrown F&B concepts — from specialty coffee to authentic mandi — engineered with the same discipline as our technology business.

  • ROAST Specialty Coffee — est. 2018, 9 points of sale
  • Cha Cha Chai — the karak original, est. 2013
  • Zad Food Stores — neighbourhood food retail
  • Jeder Al Sharqiya — authentic mandi, Sharjah
  • Live on Talabat, Deliveroo, Noon, Keeta & more
Talabat Deliveroo Noon Food Keeta Zomato Now Franchising
Our story

From one shop in Sharjah to a multi-country group

Missan started in 2003 as a computer business in Sharjah with a simple promise: technology that just works, delivered by people who care. Twenty-three years later, that promise has carried us further than any plan could have.

Today the group is 100% founder-owned, spans technology and hospitality, operates from Sharjah, Dubai, Chennai and Fergana, and serves clients from family businesses to enterprises — plus thousands of coffee drinkers a week.

And we run our own companies on what we sell. Our restaurants run on our POS and cloud stack. Our back office is operated by an in-house AI employee fleet — the same future we bring to our clients, proven on ourselves first.

2003

Missan Computer opens in Sharjah — the first shop, the first clients, the standard set.

2010s

From computer trading to full managed services: IT, cloud, security and infrastructure for businesses across the UAE. Chennai back office opens in India.

2013 & 2018

The group enters hospitality — Cha Cha Chai brings real karak to Dubai; ROAST Specialty Coffee follows in 2018.

2020s

Partnerships deepen: Microsoft Cloud Solution Provider, Sangfor Gold (ME), and Exclusive Middle East Partner for Germany's windream ECM.

2025

Missan Global LLC launches in Uzbekistan's IT Park, serving USA, Germany, UK and India. Named Best Enterprise IT Solution Provider of the Year.

2026

The Missan Global umbrella is formalised. Two divisions, nine brands, an AI-operated back office — and a new chapter of expansion begins.

Recognition & alliances

In good company, officially

🏆

Best Enterprise IT Solution Provider of the Year

2025
🏆

CEO Business Maestro Award

2025 · Founder & Group CEO
Microsoft — Cloud Solution Provider Sangfor — Gold Partner, Middle East windream — Exclusive Middle East Partner 3CX — Communications Partner
The founder's vision
I never wanted to build the biggest company in the room. I wanted to build the most trusted one — in every industry we enter. Do that for twenty years, and you wake up one day with a group.
Abu Amir — Founder & Group CEOMissan Group of Companies · CEO Business Maestro 2025
Global footprint

Rooted in the Emirates. Reaching the world.

Headquarters

Sharjah, UAE

Belresheed Tower 1, Buheirah Corniche — group HQ and the home of the technology division since 2003.

Operations

Dubai, UAE

Hospitality flagship city — nine F&B points of sale — and enterprise clients across the emirate.

Back office

Chennai, India

Fully operating service and support centre powering the group around the clock.

International

Fergana, Uzbekistan

Missan Global LLC — IT Park resident, delivering AI software, BPO and hosting to USA, Germany, UK and India.

For businesses

Put 23 years of IT excellence behind your business

Managed IT, cybersecurity, cloud and AI — delivered with the Missan standard. Talk to the technology team today.

Explore Technology Services
For partners & investors

Grow with our hospitality brands

ROAST × Cha Cha Chai are expanding across the UAE, KSA and the GCC — through franchise partners and strategic investors.

Franchise & Investment
Careers

Build the next twenty years with us

Engineers, baristas, sellers, builders — if you hold yourself to a high standard, there's a place for you in one of our companies.